Consulting
  • Administrative Oversight
  • Operations and Clinical Management
  • Financial Management and Reporting
  • Marketing Support
  • Billing and Collections
  • Performance Improvement and Compliance
  • Management and Education
  • Clinical Reimbursement
Administrative Oversight
  • Operational Assessment
  • Interim NHA/DON
  • Administrative Assessment, Training & Orientation
  • Strategic Planning
  • New Program Development & Implementation
  • Quality Assurance Program Evaluation, Development & Implementation
Financial Management and Reporting
  • Monthly detailed Financial Statements
  • In depth budget preparation and variance analysis
  • Financial feasibility analysis
  • Vendor pricing and contract review
  • Internal Control System evaluation and implementation
  • Debt structure evaluation
Marketing Support
  • Census development and analysis
  • Market evaluation
  • Site evaluation
  • Specialized Service Development
  • Customer Satisfaction Program Implementation
  • “Mystery Shopper” Evaluation
  • Change Implementation and support
  • Marketing Plan Development and Implementation
Billing and Collections
  • Business Office Policies and Procedures
  • Billing, collections, and system training of facility staff
  • Accounts Receivable monitoring and collection
  • Assure regulatory compliance of billing processes and procedures
  • Manage UMR and Third Party audits
Performance Improvement & Corporate Compliance
  • Provide monthly Clinical Operations support and assistance related to implementation of corrective performance improvement plans
  • Monitor monthly Quality Indicator Report for adverse triggers
  • Monitor MDS Clinical Indicators for negative trends
  • Conduct Performance Improvement Assessments
  • Assist in development of action plans in response to Performance Improvement findings
  • Assist in identification of survey readiness and preparation needs
Management and Education
  • Evaluate performance of facility management team
  • Provide educational services related to facility programs
  • Maintain staffing/position control and monitoring system
  • Provide recruitment and retention support services
  • Develop nursing administration fiscal expertise
  • Assist in priority setting activities pertaining to facility operations and program enhancements
  • Assist in identification of educational priorities and needs
  • Provide specialized in-service training upon request
Clinical Reimbursement
  • Review MDS and CMI systems for accuracy to ensure appropriate reimbursement
  • Review Medicare census management process
  • Conduct MDS audits
Operations and Clinical Management
  • Provide Clinical Programs, Policies and Procedures
  • Integrate clinical standards into practice
  • Provide updates on changes in regulations and survey processes
  • Provide evaluation of regulatory and documentation compliance through monthly visits
  • Conduct Mock Health Surveys and provide onsite support during actual surveys
  • Assist in the development and implementation of DOH plan of corrections
  • Provide Interim Daily Operational Support
Operations and Clinical Management
  • Provide Clinical Programs, Policies and Procedures
  • Integrate clinical standards into practice
  • Provide updates on changes in regulations and survey processes
  • Provide evaluation of regulatory and documentation compliance through monthly visits
  • Conduct Mock Health Surveys and provide onsite support during actual surveys
  • Assist in the development and implementation of DOH plan of corrections
  • Provide Interim Daily Operational Support



Management
  • Full Service Management
  • Interim Management Support
  • Turnaround Management